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What a real estate website needs to actually produce leads

Most property websites are brochures with a phone number. The ones that generate enquiries share six features — none of them is a 3D tour.

HN

Hiếu Nguyễn

Founder

Published on · 7 min read

What a real estate website needs to actually produce leads

Real estate websites have one characteristic that sets them apart: nobody buys on the website. They buy after three phone calls and two site visits. Which means the website has exactly one job — capture a phone number while interest is live.

Everything that does not serve that is decoration.

The six things a property website must have

1. A separate page per project, with its own URL

The most important item and the most commonly botched. Many property websites cram every project onto one page, or open projects in a modal.

The consequence: you cannot rank for a project name, and your sales team has no link to send a client. Both lose deals directly.

Every project needs its own readable URL containing the project name. When somebody searches that name — and they always do — your page must be among the results.

2. An enquiry form everywhere a decision might happen

Not one form at the bottom. Property buyers decide to make contact at several moments: after seeing the price, after seeing the floor plan, after seeing construction progress.

Put a form or a call button after each of those blocks. Three forms on a long page is not spam — it is three different moments.

3. Downloadable price lists and floor plans

Property buyers always want the file. Let them have it, in exchange for a phone number.

This is the highest-yield lead capture in the industry, and it works because the file is genuinely wanted. Do not demand eight fields — a name and a phone number is enough.

4. Construction progress, updated monthly

Few websites do this, and it makes a large difference. Buyers who have paid a deposit come back to look, and prospects treat it as proof the project is real.

A block of photos with dates, updated monthly. Nothing more complex is needed.

5. Filters on what people actually filter by

Buyers filter by price range, bedrooms, area, and handover status. They do not filter by "architectural style" or "developer".

If your filter has six criteria and buyers use two, the other four are slowing the page and adding confusion.

6. Load speed on 4G

Property buyers browse on the street, in a car, in a café — on mobile data, not wifi. An 8MB home page of high-resolution renders will not be seen to the end.

If your home page takes more than four seconds on 4G, you are losing buyers before they see a project. Read the article on website speed for what to measure.

Three expensive things that do not produce leads

3D tours. Beautiful, 15–40 million VND, and usually under 5% of visitors engage. If you have spare budget, fine — but after the six above.

Elaborate scroll effects. They slow the page, and on phones they usually break.

Account registration to see prices. Every buyer leaves. The fastest way to lose leads.

The thing nobody mentions: response time beats the website

Industry data is fairly consistent here: a lead called back within five minutes converts many times better than one called back an hour later.

Which means: if your form sends an email nobody reads for two hours, a good website will not save it. Wire the form to Zalo or SMS for an instant alert, and do that before spending more on the interface.

If you are looking for a ready-made template

Our real estate templates are built around exactly those six points: a page per project with the project name in the URL, an enquiry form on every screen, a progress block, and load speed measured on simulated 4G before release.

If you also need business logic — inventory allocation for agents, permissions per distribution agency, unit status syncing — that is custom work, and it attaches to the template rather than replacing it.

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